A WhatsApp AI assistant, trained on your hotel.
Your guests message on WhatsApp and get replies in their own language within seconds. Bookings, check-in details, room service, concierge — handled 24/7, in your voice.
Live in three steps
No technical work on your side. Share your hotel data, we train the assistant, we connect your WhatsApp.
Knowledge intake
Room types, rates, policies, FAQs, restaurant hours, transfers — we collect everything specific to your hotel.
Customization
The assistant speaks in your brand's voice, in the languages you choose, following the rules you set.
Go live
We connect your existing WhatsApp Business number or provision a new one. Live in 48 hours.
An assistant that lives on WhatsApp — built for your hotel
Your knowledge base, your voice, your rules. Not a generic chatbot.
Natural conversation in 30+ languages
Whatever language your guest writes in, the assistant replies in kind. English, Turkish, German, Russian, Arabic, French…
Bookings and availability
With PMS / channel manager integration, the assistant answers live availability and captures direct bookings.
24/7, never-on-hold
3 a.m. or noon — the assistant doesn't sleep, doesn't get moody, doesn't keep guests waiting.
Your brand voice
Warm and personal for a boutique, measured and corporate for a chain — you decide the tone.
Human handoff
When the conversation needs a human, it's passed to your team with full context. No repetition.
Analytics & insight
Most-asked questions, unmet requests, conversion rates — transparent dashboards for your team.
A day in the life of the assistant
From a 15-room boutique to a 200-room resort — it fits every operation.
Pre-booking
"Do you have a sea-view room on July 10?" — replies with availability, price, cancellation policy and a direct link. The guest can book right there.
Pre-arrival
Before check-in, it collects airport transfer, early-check-in, special-request details (bed type, birthday surprise, etc.).
On-property
"When does the spa open?", "Is room service still running?", "Can I get extra towels?" — answered instantly on WhatsApp.
After check-out
Collects feedback, politely nudges Google / TripAdvisor reviews, invites to your loyalty program.
Transparent pricing
Setup included. No hidden fees. Scales with your room count.
- Up to 200 rooms
- PMS / channel manager integration
- Human handoff + analytics
- Priority support
- Multiple properties
- Advanced integrations
- Custom SLA
- Dedicated account manager
Frequently asked
Can I keep my current WhatsApp number?
Yes. We migrate your existing number to the WhatsApp Business API, or provision a new one. We handle the whole process.
Where do the answers come from?
From a knowledge base we build specifically for your hotel — rooms, rates, policies, hours, transfers. Anything out of scope is handed off to your team with "I don't know, connecting you to reception".
What if it gives a wrong answer?
The assistant answers only from your approved information and hands off whenever it's uncertain. Every conversation is logged; you can review anything on the dashboard.
How long does setup take?
Typically 48 hours. Once you fill in the intake form, we handle setup, testing, and go-live.
How do you handle privacy?
Data is encrypted, processed under GDPR / KVKK. Guest data is not shared with third parties and never used for model training.
Is there a contract?
Monthly billing, cancel any time. 15% off if you choose annual.
Request a demo
A 15-minute call. We show a sample conversation built for your hotel.
Direct contact
Email: info@hotelaiassistant.com
WhatsApp: +90 531 302 3101
Book a call: 15-min demo slot
Boutique or five-star resort — whatever the size, a few minutes is enough to start the conversation.